Session Details

Better Business Bureau in Southern California

Early 2013 saw a dramatic shift in BBB”s presence in Southern California. Join us for a discussion on how the organization is engaging the region today and why that matters to your business. The conversation will cover tips on the complaint process, how customer reviews are replacing complaints, whether BBB accreditation is right for you, how vetting works, understanding the rating system, and why BBB’s mission makes a real difference for your industry