Meet Our Staff

Karin Stragand is the Administrative Director of the American Fair Credit Council (AFCC), the leading national association of debt settlement companies. Karin has led member services and event coordination for the AFCC since 2012. In her role, she serves as a liaison between the executive board and members on a day-to-day basis and organizes AFCC’s biannual member conferences.

Prior to joining the AFCC, Karin was a Senior Operations Manager for Century Support Services for 8 years where she developed effective solutions internally and externally, coordinating action plans with key team members. Previously, Karin was as a Project Manager at Fiserv, a financial services and technology solutions provider, for over 15 years where she facilitated the successful transfer of financial product operating systems for banks during the merger and acquisition process.

Karin attended and holds a B.A from the University of Pittsburgh. She currently resides in Pittsburgh, Pennsylvania with her husband Jay and three daughters.