In 2013 the Federal Communications Commission (FCC) amended its Telephone Consumer Protection Act to prohibit dialing systems – like the ones you probably use- from dialing any cellular phone numbers or sending text messages to consumers and to existing
customers. Since the amendment took effect, there has been a significant rise in TCPA lawsuits and class actions filed against debt relief providers for using the most typical dialing systems and marketing techniques. For 18 years, Robby Birnbaum has been helping his clients with TCPA compliance deal with and prevent claims on these exact issues. Learn exactly what you need to know about cutting edge developments and technology to avoid such claims, how to stay out of the line of fire, and keep your response rates where you need them. You will learn about the plaintiffs and lists that will help you avoid them, and how to balance compliance with your dialing systems and lead providers.

Felix Shipkevich will discuss how industry members can improve data security practices by having privacy policies that match privacy practices, implement employee training and practices that ensure compliance and avoiding some of the pitfalls that come up when contracting with third-party vendors who can leave your customers’ information vulnerable to breaches.

Join Senator Bill Seitz (R-Cincinnati), sponsor of Ohio SB 226, and Kurt Leib, AFCC lobbyist and a partner in Capitol Advocates, for an in depth discussion on the challenges associated with passing legislation to authorize and allow debt settlement services in the Buckeye State. They will share insights into the process involved in advancing legislation in the face of stiff opposition from the bankruptcy bar and credit counseling industry – presently the only options available to consumers with crushing personal unsecured debt burden. Sen. Seitz, a practicing attorney, has broken ranks with many of his colleagues in the profession who maintain that providing debt settlement services constitutes the unauthorized practice of law. Ohio is the only state where this unique argument intended to keep debt settlement out of the state has been raised.

Fresh Start Tax LLC is a nationwide, A+ rated BBB tax resolution firm. In this session you’ll learn how to be able to provide this service to your debt settlement clients that need tax help as
well. It’s much easier than you think!

John McNamara and Vanessa Megaw will discuss the latest actions that have taken place in the debt settlement industry post TSR. As well as how the current activities and expectations of the Bureau pertain to debt settlement and collection industries. John is an expert on debt collection practices and acts as a liaison between the CFPB and both the collection industry and consumer advocates.

Point Deduction Technology® is Scientific Analytical Mathematical Software, based on rigorous credit weight algorithms, analyzes credit data to identify where the impacts are placed on a credit file. The software analyzes an electronic version of a credit report and assigns a point deduction number per item, both positive and negative. The numbers assigned range from 0 to 100+ depending on the type accounts being reported. The software also determines where most errors occur on a credit report and how many points may be recovered by having the credit data corrected. Learn steps on overcoming consumer credit score fears to close more deals while adding another revenue stream.

In this session you will gain Insight into the mind of a debt collector and the data they rely on. Be given a higher understanding of the flow or movement of accounts between collectors and law firms. Understand why clean data is important and how to mine your clean data to decrease the days to settlement. Learn how to use analytics to get faster settlements.

In this discussion, we will discuss the importance of credit repair after the debt settlement process as a complimentary monetization path and a key way to continue to provide value to your clients. See will also address general credit repair compliance requirements and the
benefit of engaging a vetted credit repair organization vs. “going it alone”.

“A detailed look inside IAPDA training and certification programs for debt relief professionals. Beginning with the history of IAPDA, a summary of the content of each training course module and the many benefits of training and certification to companies and individuals.