As the leading expert on debt settlement compliance and regulation Mr. Birnbaum, the President of the American Fair Credit Council will update professionals on the current
‘State of Debt Settlement.” Awareness of newly implemented state laws, consumer protections and how new relief approaches will impact both consumers and settlement organizations is a must. Find out what to expect from the CFPB, FTC and state regulators regarding licensing requirements for this industry as well as new marketing approaches to adjust to new compliance issues.

AFCC’s DC-based public affairs firm, The Herald Group, working hand-in-hand with lobbying efforts at the state-level will detail the advocacy activities ongoing and upcoming in 2019, as well as, introduce the exciting, new project currently underway to develop a national economic impact study on the debt settlement industry. Included will be a sneak peek of research findings to date, along with more details on the overall mission and goals of the final report aimed at painting a detailed picture of the far- reaching economic and consumer benefits offered by the debt settlement industry.

The AFCC has been hard at work in state capitols across the country and in Washington,
D.C. Join Bob Linderman, the AFCC’s Vice-President, and Steve Boms, President, Allon
Advocacy, LLC, for an overview of the AFCC’s legislative and regulatory progress to date and for a look ahead to where the AFCC plans to engage in the future.

In this session moderated by Robert Linderman, Tennessee Regulator, Carter Lawrence, will expound on the state of regulation in Tennessee. The AFCC Legislative Team will discuss why we are presenting our bill this session and our lobbyist Martha Gentry will describe the legislative process.

What Happens Next?
Looking Backwards to See into the Future

We live in increasingly uncertain times; rapid economic changes, global unrest, and bi- partisan bickering have all lead to an underlying sense of uncertainty. In addition to the current climate, headlines are screaming that robots and artificial intelligence are going to eliminate worker’s jobs.

What if they are all wrong? What if we are merely extrapolating the present and ignoring the possibilities of the future? History books are full of examples of previous revolutions that came and went: the industrial revolution, the railroad revolution, electrification, mass production, and now, quite possibly, the information technology revolution. In this presentation, you will discover how we are nearing the end of this revolution while another is just beginning, providing a fresh wave of prosperity.
Now is the time to ask yourself, “What Happens Next”? In this presentation, you will learn:
• How history repeats itself will continue to do so in the future.
• How the evolution of a revolution unfolds and how it has always unfolded in the exact
same manner.
• The eight steps that make up a revolution and the number of years it takes to complete
the cycle.
• Why there are reasons to be optimistic about tomorrow.

This session will review the compliance and regulatory environment and how the debt collection industry will need to evolve over the next 5 years.

Your brand is more than just a name and a logo, but truly a promise being made and a promise being delivered to your customers. Defining the brand promise of your organization and living and breathing it through all departments can be the difference between stagnation and substantial growth. In this short talk, we’ll discuss the importance of defining your brand promise and using technology to help fulfill it

During this session you’ll learn how to not be so dependent on saturated direct mail marketing. With over 1 million customers generated outside of directly mail last year, you’ll learn what options are available for you to enroll new customers in 2019.